Terms and Conditions

1. Terms

By accessing the website, you are agreeing to be bound by these terms of service, all applicable laws and regulations, and agree that you are responsible for compliance with any applicable local laws. If you do not agree with any of these terms, you are prohibited from using or accessing this site. The materials contained in this website are protected by applicable copyright and trademark law.

2. Use License

a. Permission is granted to temporarily download one copy of the content on our website for personal, non-commercial transitory viewing only. This is the grant of a license, not a transfer of title, and under this license you may not:

I. modify or copy the materials;

ii. use the materials for any commercial purpose, or for any public display (commercial or non-commercial);

iii. attempt to decompile or reverse engineer any content on the website;

iv. remove any copyright or other proprietary notations from the content; or

v. transfer the materials to another person or "mirror" the content on any other server.

3. Disclaimer

a. The content on the website are provided on an 'as is' basis. We make no warranties, expressed or implied, and hereby disclaims and negates all other warranties including, without limitation, implied warranties or conditions of merchantability, fitness for a particular purpose, or non-infringement of intellectual property or other violation of rights.

b. Further, we do not warrant or make any representations concerning the accuracy, likely results, or reliability of the use of the content on this website or otherwise relating to such content or on any sites linked to this site.

4. Limitations

In no event shall we or its staff be liable for any damages (including, without limitation, damages) arising out of the use or inability to use the content on the website, even if we or an authorized representative has been notified orally or in writing of the possibility of such damage. Because some jurisdictions do not allow limitations on implied warranties, or limitations of liability for consequential or incidental damages, these limitations may not apply to you.

5. Accuracy of Information

The content and information appearing on the website could include technical, typographical, or photographic errors. We do not warrant that any of the content or information on its website are accurate, complete or current. We may make changes to the information and content contained on its website at any time without notice. However, we do not make any commitment to update the content or information.

6. Links

We have not reviewed all of the sites linked to its website and is not responsible for the contents of any such linked site. The inclusion of any link does not imply endorsement by us of the site. Use of any such linked website is at the user's own risk.

7. Modifications

We may revise these terms of service for its website at any time without notice. By using this website, you are agreeing to be bound by the then current version of these terms of service.

8. Refund policy

You may ask for a refund at any time for a session or purchase that is incomplete. An incomplete booking or purchase is one that has never been received, provided or fulfilled. Once received, provided for or fulfilled, by us or any other party, it will be considered a complete service and are no longer eligible for a refund.

9. Governing Law

These terms and conditions are governed by and construed in accordance with the laws of South Africa and you irrevocably submit to the exclusive jurisdiction of the courts in South Africa.

FAQ's

Frequently Asked Questions

What should I expect during my first visit?

Upon arrival, you'll fill out a brief health questionnaire to help our therapists tailor your treatment. You'll then be guided to a relaxing room where your chosen service will be explained in detail.

Do I need to make follow up visits?

Yes, we recommend making a reservation in advance to ensure availability and to allow us to prepare for your specific needs.

What should I wear to my appointment?

Wear comfortable clothing. We provide robes, slippers, and private changing areas. For massages, you can undress to your comfort level; our therapists use draping techniques to ensure your privacy.

Are your products safe for sensitive skin?

Absolutely. We use high-quality, hypoallergenic products. If you have specific allergies or sensitivities, please let us know so we can customize your treatment accordingly.